Sunday, November 18, 2012

EM Incident: Critical:New: - Row(1): Supplied date is in the future : now =

Here the below alerts/Incidents will be coming to the EM Users once after the DST Time Change.

Ex:
Host=HOST.domain.com
Target type=Database Instance
Target name=ABCDB
Incident creation time=Nov 15, 2012 5:21:01 AM PST
Last updated time=Nov 15, 2012 7:21:05 PM PST
Message=
Row(1): Supplied date is in the future : now = Thu Nov 15 19:21:01 PST 2012 supplied value = Thu Nov 15 20:20:25 PST 2012Severity=Critical
Incident ID=41705
Event count=1
Incident Status=New
Escalation level=2
Priority=None
Incident owner=
Incident Acknowledged By Owner=No
Categories=Error
Rule Name=Rule set for non production group targets,Rule to notify team about metric evaluation error
Rule Owner=SYSMAN
Update Details:
Escalation level set to 2 by rule (Name = Rule set for non production group targets,
Rule to notify team about metric evaluation error; Owner = SYSMAN).


Solution:

Oracle says this is a known behavior in instances that cant handle DST change automatically. Please do the below steps on all agents that see this problem 
./emctl stop agent
./emctl clearstate agent
./emctl start agent
./emctl upload agent

This should help you to get rid of the problem

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